ORDER BY 12PM FRIDAY 15TH DEC FOR CHRISTMAS DELIVERY
Orders & Delivery

Orders & Delivery

We want you to be thrilled with your G&B purchase and we endeavor to provide the best possible customer service. Please read the following information carefully before placing an order and if you have any questions about your order or would like to chat to us before placing one please contact us

PAYMENT

We accept all major credit & debit cards. Sage Pay or PayPal, secure and trusted online payment gateways, processes all payments. So you can simply select whichever online payment method suits you best. Please note you do not need to have a Paypal account to use this service.

We also accept payment by direct bank transfer, cheque or by telephone.  Please contact us to arrange payment.

ORDERS & DELIVERY

Your order will be dispatched within 1-3 business days from receipt of your order. We use the Royal Mail for all of our domestic deliveries. Our business is based in Highland Perthshire & we can occasionally experience delays with shipping. If delivery times for your order are affected you will be notified of this as soon as possible.

SHIPPING

UK ORDERS – are delivered by Royal Mail’s ‘Special Delivery’ (2nd Class signed for service) which is free of charge on orders over £75.

For orders less than £75 our standard shipping rate is £3.95 for a small parcel.

Once your order has been dispatched estimated delivery is between 2-3 Business Days.

All deliveries require a signature on receipt.

INTERNATIONAL DELIVERY

We offer international delivery to most EU Countries and International addresses, these orders are sent by Royal Mail’s “international Tracked & Signed’.

All deliveries require a signature on receipt.

Europe £15

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Rest of World £25

We currently offer Standard International Delivery to United States, Canada, Hong Kong, Japan, New Zealand and Australia.

Orders being delivered outside the European Union may attract import duty and local sales taxes, which customers will need to pay on receipt of the shipment. GIBSON & BIRKBECK are not responsible for any customs or duty charges.

Please arrange for someone to be at the delivery address in order to sign for your parcel. We can deliver to your place of work if you are not normally at home during the day, please ensure you provide us with the most appropriate delivery address at the point of ordering.

If there is no one there to accept the delivery and the goods are returned to us, in order to arrange redelivery we must charge our standard delivery rate.

Standard UK mainland re-delivery will be charged at £3.95.

Please note that free delivery does not apply to returns or exchanges.